CONTACT US

Contact House of Jeine

We’re here to help and would love to hear from you. Whether you have a question about our jewelry, need assistance with an order, or simply want to learn more about House of Jeine, our team is always happy to assist you. Your satisfaction is important to us, and we aim to respond to all enquiries as quickly as possible.

Please use the contact form below or reach out to us using the details provided. Our customer support team is available to ensure you enjoy a seamless and luxurious shopping experience with House of Jeine.

Get in Touch

Customer Support:
Available 24/7 to assist with orders, payments, and general enquiries.

Email:
support@houseofjeine.com

Phone:
+44 XXX XXX XXXX

Business Hours:
Monday – Sunday: 24/7 Online Support

Order Help (Fastest way to assist you)

When emailing, please include:

• Full name

• Order number

• Phone number used at checkout

• Item(s) you purchased

• A short description of the issue (and photos if it’s a product concern)

Returns & Exchanges

To start a return, email support@houseofjeine.com with your order number and reason for return. (See our Return Policy below for eligibility and timelines.)